thebibliosphere:

thebibliosphere:

https://blog.patreon.com/not-rolling-out-fees-change/

PATREON BACKED DOWN!!! šŸŽ‰šŸ¤˜šŸŽ‰šŸ¤˜šŸŽ‰

Creators and Patrons,

We’ve heard you loud and clear. We’re not going to rollout the changes to our payments system thatĀ we announced last week. We still have to fix the problems that those changes addressed, but we’re going to fix them in a different way, and we’re going to workĀ with you to come up with the specifics,Ā as we should have done the first time around. Many of you lost patrons, and you lost income. No apology will make up for that, but nevertheless, I’m sorry. It is our core belief that you should own the relationships with your fans. These areĀ yourĀ businesses, and they areĀ yourĀ fans.

I’ve spent hours and hours on the phone with creators, and so has the Patreon team. Your feedback has been crystal clear:

The new payments system disproportionately impacted $1 – $2 patrons. We have to build a better system for them.Aggregation is highly-valued, and we underestimated that.Fundamentally, creators should own the business decisions with their fans, not Patreon. We overstepped our bounds and injected ourselves into that relationship, against our core belief as a business.

We recognize that we need to be better at involving you more deeply and earlier in these kinds of decisions and product changes. Additionally, we need to give you a more flexible product and platform to allow you to own the way you run your memberships.

I know it will take a long time for us to earn back your trust. But we are utterly devoted to your success and to getting youĀ sustainable, reliable incomeĀ for being a creator. We will work harder than ever to build you tools, functionality, and income, and our team won’t rest until Patreon is making that happen.

Thanks for continuing to create. We are nothing without you, and we know that.

If you haven’t sent us a note yet, or if you don’t see your concerns listed above, please leave us your feedbackĀ here.

Jack.

———–

louminx:

doodlemancy:

kagenokuni:

doodlemancy:

doodlemancy:

Patreon changed their pledge model to pass extra fees along to patrons, murdering the $1 pledge, the backbone of many Patreons.

This is going to hurt a lot of creators with small audiences.

Merry fucking Christmas! šŸ™‚

so to elaborate on this, they’re adding a 35 cent charge + a 2.9% fee to every individual pledge. (this means creators that charge per-post will get screwed even worse because for every single post, their patrons will be charged that extra fee.) the justification for this is that by passing processing/service fees to the customer they are ā€œhelpingā€ the creator take home ā€œmore money.ā€

the new reality is that instead of being able to present nice flat fees to my potential patrons, i now have to advertise this obtuse bullshit, which is a much harder sell.

this also means a lot of people supporting many creators are going to get hit hard and are going to have to cut down their pledges.

and in the end Patreon is actually the one walking away with more money while all of us get screwed.

it is FUCKING BULLSHIT, it is going to do real harm to lots of people, and if you support anyone on patreon you need to yell at them RIGHT NOW and tell them not to do this. if you look at what actual creators are saying, the vast majority of us would rather eat the fees and keep our patrons. but so far they have been really fucking dismissive.

submit feedback to Patreon HERE

we need loud backlash RIGHT NOW, before they can make the excuse that it’s too late to change back.

Is this what is being discussed?

From an email I received today (From Patreon):

Dear creator,

In order to continue our mission of funding the creative class, we’re always looking for ways to do what’s best for you – creators.

With that, we’re writing to tell you of a change we’re making so that all Patreon creators take home exactly 95% of every pledge, with no additional fees.

Aside from Patreon’s existing 5% fee, you may notice that your income on Patreon varies because of processing fees every month. Your patrons may not even be aware that you actually take home a lower percentage of their intended pledges because of it. Our goal is to make your paycheck as predictable as possible, so we’re restructuring how these fees are paid.

A new service fee of 2.9% + $0.35 will be paid by patrons for each individual pledge starting on December 18th. This streamlines fees for both creators and patrons to ensure that you pay no more than 5%.

Here’s what you can expect:

  • On December 18th, we’ll apply the fee for patrons and notify them of this change.
  • We’re also sending an email to all patronstomorrow, December 7th, to share the information about this upcoming change.
  • We ran experiments to understand patrons’ potential reactions and we found that many patrons were happy knowing that this change will send more money to creators.
  • If you’d like to chat about this change with your patrons, we’ve provided verbiage in our FAQ here.

We want you to know that we approach every change with a creator-first mindset, aiming to help you grow your business and grow with your patrons. By standardizing Patreon’s fees, we’re ensuring that creators like you can get paid to continue creating high quality content.

Your patrons will have an email in their inbox with all of this information tomorrow. In the meantime, if you want to learn more or have any questions for us, please don’t hesitate to reach out here or visit our FAQ.

See you on the internet,
The Patreon team

Yes, that’s what’s being discussed, and what all those fancy words and ridiculous bar graphs are disguising is just a way for Patreon to bring in more money, without actually helping anyone except maybe people with thousands of patrons.

Here is an article that went up today that explains all this math way more elegantly than I can.

Here’s how fucked up this is: if you were giving $1 to 10 creators, that used to cost you $10. It will now cost you $13.79. If you give $10 to 1 creator, it costs you $10.64. This will encourage people to eliminate their smaller pledges and consolidate into larger ones. People who can only afford to give a few dollars are likely to drop their pledges altogether. Creators I follow are already seeing pledges drop off. 😦

And of course they spring this on us with very little warning, no real opportunity to provide feedback, and they tell creators one day ahead of patrons in the expectation that we peddle this garbage to them as some sort of benefit.

To echo sentiments above as a creator and a patron to others, this is ridiculous.Ā 

When you start up as a creator on Patreon, there’s an understanding that they will take a cut of whatever you earn. It’s a fee that you are paying out of your earnings, to cover the cost of them managing and processing the pledges you receive.

Charging patrons instead contradicts what Patreon is supposed to be about. Those who pledge do so to support the creator and their work, not Patreon. Not only is this going to scare possible patrons away, especially in lower tiers (which can amount to a lot), it’s simply unfair to patrons present and/or future. They should not be paying for the ā€œprivilegeā€ of pledging.

Patreon slammed after pitching fee hike as boon for creators

mostlysignssomeportents:

Patreon is to lower its percentage but apply a 35c fee to every transaction,
according to a confusing announcement that’s thrown the funding site’s
userbase into chaos. It sounds good for the platform’s stars, but
ruinous for creators dependent on dollar pledges.

The crowdfunding platform for artists currently takes a fee of 5%
(creators also pay fees charged by payment processors like Stripe or
PayPal) from each pledge. That changes on December 18, when patrons will
start paying 2.9% plus 35 cents for each individual pledge, according
to Patreon’s product update page.

Patreon says the reasoning behind its new policy is to let creators keep
a larger cut of each pledge. ā€œWith this update, creators will now take
home exactly 95% of each pledge with no additional fees,ā€ the company
explained on its update page.

The 95% applies after the transaction fee, and a lot of the
confusion was over whether that thirty-five cents gets eaten by the
recipient (who then would get only 60 cents or so) or stacked onto the
donor’s dollar (thereby making them pay $1.35 or so). The latter is
reportedly the case, but either way, the only people benefiting are
whoever gets those enormous transaction fees.

From one user: ā€œPatreon has decided to blithely insult the collective intelligence of their clientele with happy talk.ā€

It’s as much, or more, that @Patreon has decided to so blithely insult the collective intelligence of their clientele with happy talk.

— Tom still 2017 tho (@TomDarbyHey) December 7, 2017

If Patreon finally has to pass on the per-transaction fees that banks
impose to its users, that would be understandable. But one breakdown
identifies it as a shift mostly to Patreon’s own benefit.
And whoever there thought they could sell this as rainbows and unicorns
made a mistake so obvious maybe it’s not a mistake at all. Perhaps it’s
aimed more at investors or buyers interested in Patreon itself? This
would stand to reason, especially given its recent crackdown on adult
content.

https://boingboing.net/2017/12/07/patreon-slammed-after-pitching.html

doodlemancy:

doodlemancy:

Patreon changed their pledge model to pass extra fees along to patrons, murdering the $1 pledge, the backbone of many Patreons.

This is going to hurt a lot of creators with small audiences.

Merry fucking Christmas! šŸ™‚

so to elaborate on this, they’re adding a 35 cent charge + a 2.9% fee to every individual pledge. (this means creators that charge per-post will get screwed even worse because for every single post, their patrons will be charged that extra fee.) the justification for this is that by passing processing/service fees to the customer they are ā€œhelpingā€ the creator take home ā€œmore money.ā€

the new reality is that instead of being able to present nice flat fees to my potential patrons, i now have to advertise this obtuse bullshit, which is a much harder sell.

this also means a lot of people supporting many creators are going to get hit hard and are going to have to cut down their pledges.

and in the end Patreon is actually the one walking away with more money while all of us get screwed.

it is FUCKING BULLSHIT, it is going to do real harm to lots of people, and if you support anyone on patreon you need to yell at them RIGHT NOW and tell them not to do this. if you look at what actual creators are saying, the vast majority of us would rather eat the fees and keep our patrons. but so far they have been really fucking dismissive.

submit feedback to Patreon HERE

we need loud backlash RIGHT NOW, before they can make the excuse that it’s too late to change back.